Information We Collect Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, phone number, shipping and billing address, and payment information. Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visit. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve our website's functionality. How We Use Your Information Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support. Marketing: With your consent, we may use your email address to send you promotional materials, updates, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the email. Improving Our Website: We use usage data and cookies to analyse trends, administer the site, track users' movements, and gather demographic information. This helps us improve our website and tailor it to better meet your needs. Sharing Your Information Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfilment, marketing, and website analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). Protecting Your Information We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. Your Rights Access and Correction: You have the right to access and correct the personal information we hold about you. You can update your account information by logging into your account on our website. Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions. To request deletion, please contact us at fadah.info@gmail.com Opt-Out: You have the right to opt out of receiving marketing communications from us. You can unsubscribe from our emails by following the instructions in the email or contacting us at fadah.info@gmail.com Children's Privacy Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy. Updated: 15/07/24