Fadah is a registered business (14565242)
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For any inquiries, you can contact us at fadah.info@gmail.com
​Use of the Website:
Eligibility: By using our website, you represent that you are at least 18 years old or have the consent of a parent or guardian.
Account: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under the process of purchasing.
Prohibited Activities: You agree not to use our website for any unlawful purpose or to engage in any activity that could damage, disable, or impair our website.
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Orders and Payments
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
Pricing: Prices for our products are subject to change without notice. The price you pay will be the price displayed on our website at the time you place your order.
Payments: Payments are facilitated through all types of Cards, PayPal and other platforms for secure transactions. By providing your payment information, you authorise us to charge the amount due to your selected payment method.
Taxes: Where applicable taxes will be calculated and added to your order total at checkout.
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​Shipping and Delivery
Shipping: We offer shipping to various locations. Shipping costs and delivery times will be displayed at checkout.
Delivery: Delivery times are estimates and may vary. We are not responsible for delays caused by carriers or customs.
International Shipping: For international orders, you are responsible for any customs duties, taxes, and import regulations.
Timeframes: Standard shipping within the UK is facilitated through Royal Mail with delivery expected within 15 business days. International shipping typically ranges from 5 to 15 business days, subject to customs processing times.
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Faulty Items
In the event of receiving a faulty item, customers are required to return the item within 14 days of purchase in suitable packaging and original condition. Upon receipt, customers will be reimbursed for the purchase and any additional postage costs incurred, up to £4.
Color Accuracy
While we strive to depict colours as accurately as possible on our website, variations may occur due to individual device settings.
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Returns Policy
Returns are accepted solely for faulty items. Custom items and purchases from limited drops are considered non-refundable. Customers seeking clarification on return eligibility are encouraged to contact us for assistance. All requests should be emailed to fadah.info@gmail.com
Quality Assurance
Our team ensures that all items undergo thorough quality checks prior to dispatch. In the rare event of receiving a faulty item, customers are encouraged to promptly contact our customer service team at fadah.info@gmail.com
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​Cancellation Policy
Custom orders may be canceled within the first 24 hours of purchase, while non-custom orders cannot be canceled due to expedited processing. If our team wishes to cancel your order for a number of reasons, you will be notified via email.
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​​Intellectual Property
Ownership: All content on our website, including text, graphics, logos, and images, is the property of Fadah or its content suppliers and is protected by intellectual property laws.
Use: You may not reproduce, distribute, or use any content from our website without our express written permission.
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Limitation of Liability
Disclaimer: Our website and products are provided "as is" without warranties of any kind, either express or implied.
Limitation: To the maximum extent permitted by law, Fadah Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
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Governing Law
These Terms are governed by and construed in accordance with the laws of United Kingdom without regard to its conflict of laws principles.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at fadah.info@gmail.com​​
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By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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Thank you for choosing Fadah. We look forward to serving you.
